Frequently Asked Questions
Do custom items made by Seating Resource come with a warranty?
All fully upholstered rams carry a limited 5-year warranty against defects in materials and construction when subjected to normal contract use. Exposed wood frames carry a similar warranty for a 1 year period. Warranties do not cover damages due to abuse, improper maintenance, or normal wear and tear. Seating Resource offers no warranty for the performance of COM fabrics.
Does the material used in construction of custom furniture by Seating Resource meet California's fire regulations?
All foam filling and cushioning material meets California Bulletin 117 fire retardant code.
CMHR (Combustion Modified High Resilience) foam or California Bulletin 133 is available at extra cost.
Do you have upgraded hardware options like casters or foot covers?
- Of course!
For rolling chairs, the casters we normally provide are of the highest quality! However, if your design calls for something with some more 'flair' or 'wow' factor, we've got you covered! Almost every finish is available. We even accommodate for different flooring types.
Please note that these options may increase build time.